Managed service providers offer management services covering application, network, and enterprise system. The pricing transaction between MSPs and clients is made using a pay-as-you-go model. Thus, the third-party company caters to clients without their own IT department or experts. Improvement of the daily IT operations and maintenance is one of their main job descriptions. In its earliest form, MSP is only about managed IT services, which includes IT infrastructure management. However, more encompassing solutions have started to be offered to MSP clients. This makes this third-party business even more essential and relevant for both small and large-scale companies. MSP services now cover remote management and monitoring, cloud storage, mobile device management, and IT security solutions.