A managed services company is an outsourced or third-party business that covers IT management, monitoring, and maintenance. This type of work is a diverse and complex one with the technological evolutions and ever-changing business demands. It is a relevant business that is not going anywhere especially with the dawn of the computer and the Age of the Internet.
With the relevance and significance of managed services, more and more service providers joined the industry. Thus, it is now a competitive and somewhat saturated niche, making it more challenging to get to the top. So, how exactly do you become successful as a managed services company? What do top service providers have in common? Can you become one of the big guys in the industry today?
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