10 THINGS VENDORS DO THAT DRIVE MSPS CRAZY — TOP INDUSTRY SECRETS REVEALED
Vendors are wondering what their channel partners think about them and their channel program. On the other hand, MSP partners are also wondering if their peers in the industry feel the same way regarding most vendors. Know the things that vendors do that drive MSPs crazy and avoid them at all costs.
TOP 10 THINGS VENDORS DO THAT DRIVE MSPS CRAZY
- Lack of Communication
Some vendors act like information can easily travel and arrive at their destination just like that. Partners expressed their biggest frustration with vendors in terms of keeping constantly open communication lines. It is important that vendors share information including their success stories with their partners. Their success reflects that of their partner after all.
2. Overwhelming Rules
Some vendors just have too many rules, extensive or over-complicated certification, and other requirements. MSPs feel like staying compliant with these requirements is becoming like a full-time job. Vendors should provide their partners with a portal to manage and easily determine such extensive requirements.
3. Lack of Partnership
There is a need for channel vendors to have a team perspective in their relationship with MSPs. They should have a flexible and open partnership agreement. While some vendors are doing a good job, others are miserably failing in this aspect.
4. Pressure in the Relationship…
For a full version of this article and an ebook version of this blog, feel free to download it here.
